Reference

How pak789 Handles Your Personal Information

Your account data — from login details to payment history — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

Account Data ProtectionJazzCash & Easypaisa RecordsRaast Payment PrivacyYour Right to AccessData Retention Rules
pak789 How pak789 Handles Your Personal Information
DATA HANDLING IN PRACTICE

How We Protect and Manage Your Account Data

Security and transparency around your data are not afterthoughts at pak789 — they are built into how accounts function from the first login.

Secure Storage

Account credentials and payment references are stored using encryption at rest. JazzCash and Easypaisa transaction records are isolated from publicly accessible systems and reviewed only by authorised staff.

Cookie Use

We use session cookies to keep you logged in across browser tabs and functional cookies to remember your preferred deposit method, whether that is Raast or a debit card. You can clear these via your browser settings.

Retention Periods

Active account data is held for as long as your account remains open. After account closure, transaction records are retained for the period required under applicable financial regulations, then deleted.

Requesting Changes

You can request a copy of your data, ask us to correct inaccurate details, or request deletion of your account through live chat or the email address in your account settings panel.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

Team online

Live Chat

Open the chat icon from any page on pak789 to reach our support team directly. Privacy requests are flagged and handled separately from general account queries.

Email Support

Send a written data request to our support address listed in your account settings. Include your registered mobile number so we can verify your identity before acting.

Account Settings

Log into your pak789 account and go to Settings to manage marketing preferences, review active sessions, and submit a data access or deletion request directly.

Common Questions About Your Privacy on pak789

These are the questions we hear most often from account holders about how their data is used and what they can do about it.

We collect your name, mobile number, date of birth, and device identifiers. Payment data from JazzCash, Easypaisa, and Raast is recorded for transaction processing only — we never store your wallet PIN.

Only with payment processors needed to clear your JazzCash or Easypaisa transfers, and with any authority legally entitled to request it. We do not sell your data to advertising networks or third-party marketers.

Send a request via the email address in your account settings or use live chat. Verify your identity with your registered mobile number and we will provide a summary of your account data.

Yes. Submit a deletion request through live chat or support email. Transaction records may be retained for the minimum period required by applicable financial rules before full deletion is completed.

Session cookies keep your login active across tabs. Preference cookies remember your deposit method, such as Raast or debit card. Both can be cleared through your mobile browser settings at any time.

This policy applies to all accounts on pak789 wherever local law permits access. Players in Karachi and across Pakistan are covered under the same data handling and rights outlined here.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.